Can I be added to a waitlist if no units are available?

Yes. You may apply for a waitlist unit if one is not yet available

Are there short-term or flexible lease options available?

Yes. We offer lease terms ranging from 3 to 18 months.

Do prices change based on lease term or floor plan?

Yes, pricing can change daily based on availability.

What is the application process and timeline?

Once your application is submitted, we should receive your pre-approval right away. Your final approval is determined when we are able to get your paystubs and rental history reviewed.

What documents are required to apply?

We require a valid photo ID and your proof of income.

Can I lease an apartment without an in-person visit?

Yes. You can complete the rental process online at any time.

What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

The application fee is $55, the admin fee is $300 and the security deposit is $500.

Are there additional monthly fees (pet rent, parking, amenities)?

Pet rent is $45 per month per pet, additional carports are $50, additional garages are $175, pest control is $7, valet trash is $30, and building facilities is $11.95. Water, sewer, and trash vary depending on building usage.

What payment methods are accepted?

We accept personal checks, cashier's checks, money orders, and online payments.

Are late fees charged for late rent, and when?

Late fees are 8% of your base rent and are added on the 4th of the month.

What is the guest policy?

Residents may have up to 2 guests per apartment at the amenities with them.

What is your smoking policy?

Aiya is a smoke-free community.

What are the hours of operation for amenities (pool, gym, clubhouse)?

Pool 8a-10p, gym 24hrs, clubhouse 9-6 Mon-Fri, 10-5 Sat, closed Sun.

Are parking permits required?

No. Parking permits are not required.

How do I set up electricity, water, and internet?

You call SRP to set up electric, water is already set up, and internet is set up by calling Cox.

What internet or cable providers service the community?

Cox provides internet and cable services to the community.

Is renters insurance required?

Yes. Renters insurance is required.

Is trash, recycling, and pest control provided? If yes, what are the fee costs?

Yes, pest control is $7 monthly; trash and recycling will vary based on community usage.

Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

Emergency maintenance is available 24/7. Call our office number and follow the prompts.

How do I schedule my move-in date and time?

Once your application is approved, you will schedule your move-in date and time with your leasing specialist.

What is the move-out notice period?

60 days' notice is required to vacate.

FREQUENTLY ASKED QUESTIONS

all the Questions YOU MAY HAVE.

At Aiya in Gilbert, AZ, your perfect home awaits. Whether you're seeking a cozy studio or a spacious three-bedroom, our diverse floor plans cater to every lifestyle. Have questions? Browse our FAQs page to uncover all the details about living in our vibrant community. Your ideal apartment experience starts here!

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Availability & Floorplans

Can I be added to a waitlist if no units are available?
Yes. You may apply for a waitlist unit if one is not yet available
Are there short-term or flexible lease options available?
Yes. We offer lease terms ranging from 3 to 18 months.
Do prices change based on lease term or floor plan?
Yes, pricing can change daily based on availability.

Application & Leasing

What is the application process and timeline?
Once your application is submitted, we should receive your pre-approval right away. Your final approval is determined when we are able to get your paystubs and rental history reviewed.
What documents are required to apply?
We require a valid photo ID and your proof of income.
Can I lease an apartment without an in-person visit?
Yes. You can complete the rental process online at any time.

Fees & Payments

What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?
The application fee is $55, the admin fee is $300 and the security deposit is $500.
Are there additional monthly fees (pet rent, parking, amenities)?
Pet rent is $45 per month per pet, additional carports are $50, additional garages are $175, pest control is $7, valet trash is $30, and building facilities is $11.95. Water, sewer, and trash vary depending on building usage.
What payment methods are accepted?
We accept personal checks, cashier's checks, money orders, and online payments.
Are late fees charged for late rent, and when?
Late fees are 8% of your base rent and are added on the 4th of the month.

Resident Policies

What is the guest policy?
Residents may have up to 2 guests per apartment at the amenities with them.
What is your smoking policy?
Aiya is a smoke-free community.

Amenities & Community Features

What are the hours of operation for amenities (pool, gym, clubhouse)?
Pool 8a-10p, gym 24hrs, clubhouse 9-6 Mon-Fri, 10-5 Sat, closed Sun.

Parking & Transportation

Are parking permits required?
No. Parking permits are not required.

Utilities & Services

How do I set up electricity, water, and internet?
You call SRP to set up electric, water is already set up, and internet is set up by calling Cox.
What internet or cable providers service the community?
Cox provides internet and cable services to the community.
Is renters insurance required?
Yes. Renters insurance is required.
Is trash, recycling, and pest control provided? If yes, what are the fee costs?
Yes, pest control is $7 monthly; trash and recycling will vary based on community usage.

Maintenance & Community Support

Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?
Emergency maintenance is available 24/7. Call our office number and follow the prompts.

Move-In & Move-Out

How do I schedule my move-in date and time?
Once your application is approved, you will schedule your move-in date and time with your leasing specialist.
What is the move-out notice period?
60 days' notice is required to vacate.